Welcome to sauds. These Terms and Conditions (“Terms”) govern your use of our Website, mobile applications, and the purchase of any products from us.

By accessing, browsing, or using this Website, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these terms, please do not use this Website.

1. General Conditions & Eligibility

• Age Requirement: By using this Website, you represent that you are at least the age of majority in your state or country of residence, or that you have given us consent to allow your minor dependents to use this site.
• Service Modification: We reserve the right to refuse service, terminate accounts, or modify/discontinue any part of the Website or product catalog without notice at any time.

2. Registration and Account Security

To access certain features or complete a purchase, you may be required to register an account.

• You are responsible for maintaining the confidentiality of your account username and password.
• You agree to provide true, accurate, current, and complete information during checkout or registration.
• If you suspect any unauthorized use of your account, you must notify us immediately at [Insert Support Email].

3. Pricing, Availability, and Product Descriptions

We strive to ensure all details, descriptions, and prices appearing on the Website are accurate; however, errors may occur.

• Pricing Errors: In the event that a product is listed at an incorrect price due to a typographical error, we reserve the right to refuse or cancel any orders placed for that product, even if the order has been confirmed and your card charged. If charged, we will issue a full refund immediately.
• Stock Availability: All products are subject to availability. If an item goes out of stock after an order is placed, we will notify you and offer a replacement or a full refund.
• Visual Accuracy: We make every effort to display the colors, packaging, and details of our products (such as fragrance bottles) as accurately as possible. However, we cannot guarantee that your monitor’s display will perfectly reflect the actual product.

4. Orders, Payments, and Billing

• Order Acceptance: Receipt of an electronic order confirmation does not signify our ultimate acceptance of your order. We reserve the right to accept or decline your order for any reason (e.g., suspected fraud, shipping restrictions).
• Payment Terms: We accept major credit cards, debit cards, UPI, and internet banking via secure third-party payment gateways. You confirm that the payment method being used belongs to you.
• Secure Transactions: All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer refuses authorization, we will not be liable for any delay or non-delivery.

5. Shipping and Delivery

• Delivery Estimates: Shipping times provided at checkout are estimates only. We work with premium courier partners to ensure timely delivery, but we are not responsible for delays caused by customs clearance, local holidays, or unforeseen transit disruptions.
• Shipping Policy Integration: For detailed information on shipping rates, delivery timelines, and restricted zones, please refer to our dedicated [Shipping & Delivery Policy].

6. Returns, Exchanges, and Refunds

• Hygiene & Safety Standards: Due to the personal care, cosmetic, and hygienic nature of fragrances and personal care products, items cannot be returned or exchanged once opened, altered, or used.
• Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect product, you must report it to our customer support team within 24 hours of delivery with photographic/video proof.
• Please review our full [Returns & Refunds Policy] for step-by-step instructions.

7. Intellectual Property Rights

All content included on this Website—including but not limited to text, graphics, logos, brand names, product names, bottle designs, custom fonts, images, digital downloads, and software—is the exclusive property of sauds or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.

• You may not extract, copy, reproduce, or utilize any parts of this Website for commercial purposes without our express written consent.

8. Limitation of Liability

To the maximum extent permitted by law, sauds, its directors, officers, employees, or affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Website, or from any products purchased through the site.

9. Governing Law and Jurisdiction

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [Lucknow, India]. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in [Lucknow].

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

• Company Name: sauds
• Email: saudforbusiness@gmail.com
• Phone: +91 9137209376
• Mailing Address: 60, Mahesh Prasad Street, Moulviganj, Aminabad, Lucknow. 226018